Health Sciences Library: Web Satisfaction Survey Results

Slide-Survey-Website-Happy

Web Satisfaction Survey Results

Thank you to our users for responding so enthusiastically to our survey! We surveyed users from November 11-20, 2015 and were thrilled to receive a total of 227 responses!

Q1. How happy are you with the library’s website?

  • 226 responded to Q1.
  • 78% reported being either happy or very happy with the library’s website.

Survey-Smiley-faces-happy-percentages

Q2: How can we improve your website experience?

  • 93  wrote responses to open-ended Q2.
  • 32% of written responses noted that there was no need for improvements to the website.

Respondents suggested many improvements to the website design, navigation, search, and access. The suggestions provide many excellent opportunities for the library to continue to improve our users’ web experience. We also received many suggestions that were not related to the website. These are just a few of the many comments we received:

  • you are doing great. I use pubmed from google scholar all the time and when it stopped working got excellent help from your staff. THANKS
  • I think that you are always improving the website and keeping up with the recent developments and discoveries.Tobin Magle is amazing. Well done all! Just an  suggestion, can the library also provide access to common analysis software ? Since some bioinformatics, ensembl and NCBI classes are offered it seems to me that having access to softwares through the library will boost the use of the website/library and provide a huge service to students, staff and faculty who do not know from where to obtain these.
  • Have mini-workshops available online on how to search websites for information more efficiently
  • The biggest challenge I have is getting back to the main library screen from FindIT. If I go there at all, I pretty much have to go back to my bookmark (and log back in) to get to other library resources. I am a remote user (student). The other suggestion is more options for learning to use tools such as Endnote for those of us who can’t be on-campus! 
  • Oftentimes I feel very lost when trying to figure out if I have access to a journal, where I go to click and how I find relevant information to what I’m looking for.
  • you do a fantastic job with on-line services and responses to questions. 
  • I love having access to online articles! The more that are available the happier I will be.
  • More clarity on first page. Appreciate greater recent access made to research resource.
  • Simplify. Home page is very busy. 
  • All the links I need are right on the front page. Very easy to access! 

And LOTS more! Read the full report with all user feedback: HSL-Website-Satisfaction-Survey-Results-Nov2015

Thank you to the Web Working Group, and especially Cathalina Fontenelle, for their dedication to improving our website!

Questions, please contact Vivienne Houghton, MLIS, Web Services Librarian, at 303-724-2178 or vivienne.houghton@ucdenver.edu

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Library website adopts CU Anschutz color palette

The Health Sciences Library’s website has a new look! We’ve adopted the new color palette of the CU Anschutz Medical Campus website. In incorporating these new colors, we aim to:

  • Create a more fluid user experience
  • Help promote a more consistent look and feel across university websites
  • Support CU’s larger marketing and branding initiatives

We look forward to your comments on our new look!

HSL-homepage-CUAnschutz-colors

For questions, please contact:
Vivienne Houghton, MLIS
Web Services Librarian
303-724-2178
vivienne.houghton@ucdenver.edu

Thank you!

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Library’s new “mega” menu

In an effort to continually improve the library’s website, we’re rolling out a a new larger and more comprehensive “mega-menu” on Monday, December 8th.

Let us know what you think!

Mega-menu

The choices behind the new menu were based on:

  1. Data from two card sort exercises conducted by the library’s Web Working Group: Participants included 14 library staff and 16 students, staff and faculty from CU Anschutz (read the full report: CardSortReport-CombinedStaffUser-2014May)
  2. Online usability testing from November 4 to December 3, 2014

For questions, please contact:
Vivienne Houghton
Web Services Librarian
303-724-2178
vivienne.houghton@ucdenver.edu

Thank you!

WEBwwg

Testing new menu on library’s website – Give us your feedback

UsabilityTesting-button

In an effort to continually improve the library’s website, we’re testing a new larger and more comprehensive “mega-menu”.

Let us know what you think!

The choices behind the new menu were based on data from two card sort exercises conducted by the library’s Web Working Group. Participants included 14 library staff and 16 students, staff and faculty from the Anschutz Medical Campus community (read the full report: CardSortReport-CombinedStaffUser-2014May).

For questions, please contact:
Vivienne Houghton
Web Services Librarian
303-724-2178
vivienne.houghton@ucdenver.edu

Thank you!

WEBwwg

New features on Health Sciences Library’s homepage

In an effort to continually improve the library’s website, we’ve updated our website’s homepage with the following new features. Let us know what you think!
  1. Top Resources: Now includes new categories to provide more context
  2. Featured Links: Moved to below the slides and now includes new categories to provide more context
 HSL-newfeatures
For questions, please contact Vivienne Houghton, Web Services Librarian at 303-724-2178 or vivienne.houghton@ucdenver.edu.
Thank you!
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Website Update: Fresh, new look for the Health Sciences Library’s Website


Website Update

We launched the fresh, new look of our website on August 12, 2013. Our website’s new look is patterned after the Anschutz Medical Campus website‘s white background with bright accent colors.

[click image to enlarge]

HSL homepage new look

Check out the new features on our homepage!

New features on the homepage

  • Need help? Try out our new Ask Us service!
  • Need to learn how to use EndNote or PubMed? Register for a class today!
  • Need to find out what new cool tools are available? Check out our New Resources and Trials
  • Top Resources: Now featuring the School of Medicine Student Wiki

We want your feedback

We want your feedback!

We invite you to give us feedback on how we can improve your experience on our new website.

WEB updates

This new look is just the beginning. We’ll continually work to improve your website experience. Next steps include iterative changes to the layout and navigation menu. Check out future WEB updates on this wiki where we’ll feature more New Features, Quick Tips and Cool Tools.

Join the Web Working Group!

If you like pointing out what’s wrong with websites and suggesting ways to improve them, join the library’s Web Working Group! We have monthly one-hour meetings that focus on improving the website. Contact Vivienne Houghton to find out more about joining the Web Working Group.

Usability testing

We plan to conduct both live and online usability testing in order to gather feedback from faculty, staff, and students. This feedback will inform our design decisions. Contact us to let us know if you’d like to participate in our usability studies.

[Vivienne Houghton, Web Services Librarian]

Preview of new Health Sciences Library’s website

Coming soon in mid-August…a fresh new look for the Health Sciences Library website!

Being part of the Anschutz Medical Campus, our website’s new look will be patterned after the new Anschutz Medical Campus website‘s white background with bright accent colors.

New look for Health Sciences Library website coming mid-August 2013

1. Preview of the new look for the Health Sciences Library’s website

Iterative testing

This new look is just the beginning. We’ll continually work to improve your website experience. Next steps include iterative changes to the layout and navigation menu.

Wanted: People who love to critique websites

If you like pointing out what’s wrong with websites and suggesting ways to improve them, join the library’s Web Working Group! We have monthly one-hour meetings that focus on improving the website. Contact Vivienne Houghton to find out more about joining the Web Working Group.

Usability testing

We also plan to conduct both live and online usability testing in order to gather feedback from faculty, staff, and students. This feedback will inform our design decisions. Stay tuned for more details!

[Vivienne Houghton, Web Services Librarian]

Health Sciences Library website: new databases page

2. Preview of new Databases page with large alphabetical tiles and subject list

Preview_HSLsite_hours

3. Preview of new Hours page listing hours for all library departments and exceptions to regular hours till the end of 2013

 

Preview of new page for ASAC Collection of textbooks and videos

4. Preview of new page for ASAC Collection of textbooks and videos