Health Sciences Library: Web Satisfaction Survey Results

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Web Satisfaction Survey Results

Thank you to our users for responding so enthusiastically to our survey! We surveyed users from November 11-20, 2015 and were thrilled to receive a total of 227 responses!

Q1. How happy are you with the library’s website?

  • 226 responded to Q1.
  • 78% reported being either happy or very happy with the library’s website.

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Q2: How can we improve your website experience?

  • 93  wrote responses to open-ended Q2.
  • 32% of written responses noted that there was no need for improvements to the website.

Respondents suggested many improvements to the website design, navigation, search, and access. The suggestions provide many excellent opportunities for the library to continue to improve our users’ web experience. We also received many suggestions that were not related to the website. These are just a few of the many comments we received:

  • you are doing great. I use pubmed from google scholar all the time and when it stopped working got excellent help from your staff. THANKS
  • I think that you are always improving the website and keeping up with the recent developments and discoveries.Tobin Magle is amazing. Well done all! Just an  suggestion, can the library also provide access to common analysis software ? Since some bioinformatics, ensembl and NCBI classes are offered it seems to me that having access to softwares through the library will boost the use of the website/library and provide a huge service to students, staff and faculty who do not know from where to obtain these.
  • Have mini-workshops available online on how to search websites for information more efficiently
  • The biggest challenge I have is getting back to the main library screen from FindIT. If I go there at all, I pretty much have to go back to my bookmark (and log back in) to get to other library resources. I am a remote user (student). The other suggestion is more options for learning to use tools such as Endnote for those of us who can’t be on-campus! 
  • Oftentimes I feel very lost when trying to figure out if I have access to a journal, where I go to click and how I find relevant information to what I’m looking for.
  • you do a fantastic job with on-line services and responses to questions. 
  • I love having access to online articles! The more that are available the happier I will be.
  • More clarity on first page. Appreciate greater recent access made to research resource.
  • Simplify. Home page is very busy. 
  • All the links I need are right on the front page. Very easy to access! 

And LOTS more! Read the full report with all user feedback: HSL-Website-Satisfaction-Survey-Results-Nov2015

Thank you to the Web Working Group, and especially Cathalina Fontenelle, for their dedication to improving our website!

Questions, please contact Vivienne Houghton, MLIS, Web Services Librarian, at 303-724-2178 or vivienne.houghton@ucdenver.edu

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Library website adopts CU Anschutz color palette

The Health Sciences Library’s website has a new look! We’ve adopted the new color palette of the CU Anschutz Medical Campus website. In incorporating these new colors, we aim to:

  • Create a more fluid user experience
  • Help promote a more consistent look and feel across university websites
  • Support CU’s larger marketing and branding initiatives

We look forward to your comments on our new look!

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For questions, please contact:
Vivienne Houghton, MLIS
Web Services Librarian
303-724-2178
vivienne.houghton@ucdenver.edu

Thank you!

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Library’s new “mega” menu

In an effort to continually improve the library’s website, we’re rolling out a a new larger and more comprehensive “mega-menu” on Monday, December 8th.

Let us know what you think!

Mega-menu

The choices behind the new menu were based on:

  1. Data from two card sort exercises conducted by the library’s Web Working Group: Participants included 14 library staff and 16 students, staff and faculty from CU Anschutz (read the full report: CardSortReport-CombinedStaffUser-2014May)
  2. Online usability testing from November 4 to December 3, 2014

For questions, please contact:
Vivienne Houghton
Web Services Librarian
303-724-2178
vivienne.houghton@ucdenver.edu

Thank you!

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Testing new menu on library’s website – Give us your feedback

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In an effort to continually improve the library’s website, we’re testing a new larger and more comprehensive “mega-menu”.

Let us know what you think!

The choices behind the new menu were based on data from two card sort exercises conducted by the library’s Web Working Group. Participants included 14 library staff and 16 students, staff and faculty from the Anschutz Medical Campus community (read the full report: CardSortReport-CombinedStaffUser-2014May).

For questions, please contact:
Vivienne Houghton
Web Services Librarian
303-724-2178
vivienne.houghton@ucdenver.edu

Thank you!

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New features on Health Sciences Library’s homepage

In an effort to continually improve the library’s website, we’ve updated our website’s homepage with the following new features. Let us know what you think!
  1. Top Resources: Now includes new categories to provide more context
  2. Featured Links: Moved to below the slides and now includes new categories to provide more context
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For questions, please contact Vivienne Houghton, Web Services Librarian at 303-724-2178 or vivienne.houghton@ucdenver.edu.
Thank you!
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Website feedback and improvements

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We’ve made the following changes and updates in an effort to continually improve the library’s website.

Website updates for Aug-Sept:

  1. E-books: view by subject
  2. Bates Videos page: added a table of contents and improved technical help
  3. Hours: hover to view current week’s hours

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View all website-related feedback and updates

Usability testing 

We’re going to be conducting both live and online usability testing in order to gather feedback from faculty, staff, and students. This feedback will help inform our design decisions. Please contact us if you’d like to participate in our usability testing. Thank you!

[Vivienne Houghton, Web Services Librarian]