Science Direct Access

Having difficulty accessing journals from Science Direct or Elsevier?  Make sure you choose the correct affiliation when you first login!

When you first access a journal title from Science Direct, you should see this screen asking you to choose an organization:

Science Direct choose

Please make sure to select the first option:

University of Colorado Health Science Centre – Denver, Univ Colorado Hlth Scis Ctr

NOT the second option.

As you can see from the screenshot, your browser will save your selection, and you should not see this again when accessing Science Direct titles.

If you accidentally select the wrong option, you will need to restart your browser, or try to open the title you are trying to access from another web browser so that you see this prompt again.

The screen might also look like this:

Science Direct choose2

Again, please make sure to select the first option!

Please contact HSL through Ask Us or Report a Problem if you are having any issues, we are happy to help with any problems you might be experiencing.

Update: Access Problem with Nature Titles

Update: Access has been restored. Please let us know if you run into any problems.

We are experiencing access problems with some titles from Nature, such as Nature Genetics and Nature Immunology among several others. Users are seeing a paywall when trying to access articles from the most recent issues. We are working with Nature to try and resolve the problem. Please report access problems to the library.

Paywall:

Article Linker problem from PubMed

Currently there is an intermittent problem with Article Linker on PubMed. Users may see the following message: “PubMed look up service is temporarily unavailable.” If you encounter the error please keep trying. You can try your search via Google Scholar.

You might also try the following:

1) open two browser windows, one on PubMed and the other on Find Journals single citation matcher or title search

2) flip back and forth between the windows or tabs, copy and paste the relevant info for the full text you wish to look up

If you have questions, please contact Ask a Librarian

Updated: Personal account access problem in Ovid

Update: the problem should now be resolved.Please contact the library if you encounter further problems.

Users have been unable to log in to their personal accounts in Ovid recently because the link for the personal accounts is not appearing.  Additionally, “Logged in as uchs9901” appears in the upper right corner. We are working with Ovid to correct the problem as quickly as possible.

ovid issue

 

 

Downloading E-books in ClinicalKey

 

 

Clinical Key register

Have you encountered this message in ClinicalKey when trying to download an e-book?

Users need to register for a free personal account https://www.clinicalkey.com/#!/registration in order to download the PDF version. You can also get to the registration screen by clicking on “Register” in the upper right corner. You do not have to register in order to view the e-books in HTML.

AccessPharmacy time-out problem

Have you ever been “kicked out” of AccessPharmacy or AccessAnesthesiology after being on the same page for a while? Sometimes during a session users are kicked out and can’t get past the log-in page to access full-text content. There seems to be some kind of time-out occurring. You can try the following if you encounter this problem:

  1. Try to access another database, such as Academic Search Premier, etc. from the library’s web page: http://hslibrary.ucdenver.edu/databases
  2. Try again with AccessPharmacy.
  3. Try clearing your cache or browsing history.
  4. Repeat if you encounter the log in page again.

We value your feedback regarding access problems and your suggestions for access improvement. Please let us know how we can improve access to this or any other resource: http://hslibrary.ucdenver.libanswers.com/index.php 

E-books in these databases include:

dipi9 good12 harr butt5 long2

Journal Access Problem? Let Us Know!

Are you seeing something like this, but you think we are supposed to have access?

pay to access

Then please let us know!

Report a Problem  or   Ask us button
Do you find problems accessing articles in journals to which the library subscribes? As regular and frequent users of the library’s journal collection, you can help us find and troubleshoot journals that we have paid for but are not being allowed to access!

When you find a journal that we subscribe to is actually blocking your access use the Report A Problem or Ask Us forms to let us know so we can get the problem corrected promptly! Be sure to include the article citation when you contact Ask Us so we know where to look to verify the problem.

Epub Ahead of Print

If you find an article that is listed in PubMed as an “epub ahead of print” it means that the publisher has listed the article online before it is available in print. Epub ahead of print articles may not be accessible to our users even if the library subscribes to the journal. You can try to look directly on the journal’s site for an “online first” (or similar) section to see if the article is there. Otherwise, these articles should be available after a month or so. Please contact the library if you need help finding an article.

epub ahead of print

Off-campus problems with Isabel dx

We are experiencing problems with off-campus access to Isabel dx. Users can get to the main page, but when they try to enter in symptoms and hit “get checklist” they are kicked out of the system and just see the public landing page. Users may also encounter the problem from on campus when using Internet Explorer version 10. Please try Chrome or another browser from on campus in order to use Isabel dx.

UPDATE: Off-campus access is now working. If you have any problems, please contact heidi.zuniga@ucdenver.edu

Article Linker problem in PubMed

Currently there is an intermittent problem with Article Linker on PubMed. Users may see the following message: “PubMed look up service is temporarily unavailable.” If you encounter the error please keep trying. You can try your search via Google Scholar.

You might also try the following:

1) open two browser windows, one on PubMed and the other on Find Journals single citation matcher or title search

2) flip back and forth between the windows or tabs, copy and paste the relevant info for the full text you wish to look up

If you have questions, please contact Ask a Librarian

Ongoing Issue – CU AMC access to Nature journals at Children’s

Over the past months we have been contacted many times by CU AMC faculty working at Childrens Hospital, who are unable to access AMC-licensed Nature journals through our traditional proxy login process.

After many hours working with Nature Publishing and network administrators at both Childrens and AMC, we have still been unable to resolve these issues. However, to our knowledge, the problem has not been reported and does not occur at any other location other than Children’s.

Here are two solutions for getting acccess to CU AMC HSL-licensed Nature journals at Children’s. Depending on your workstation administration privileges, both may require your contacting the IT Help Desk at Children’s. Please note: you must be fully affiliated with Anschutz Medical Campus for these options to work.

OPTION 1

  1. Install the virtual workstation option from http://mydesktop.ucdenver.edu . (May require local administrator privileges)
  2. Log in to CU Denver My Desktop
  3. Go to our library home page, then search for the Nature journal to which you desire access.
  4. At the point of accessing Nature full text, you will be presented with the hsl-ezproxy login page.
  5. Alternatively, you may access the Pubmed link from our library home page, then search for and retrieve all resources you need including Nature journal articles. At the point of accessing any licensed full text, you will be presented with the hsl-ezproxy login page.

OPTION 2

  1. Install either the latest version of Internet Explorer, Firefox, or Google Chrome.
  2. Proceed as in option 1 above.

We welcome any feedback anyone may have about the cause of the Nature journals issue at Childrens using Internet Explorer. Please use the comments option on this post, or email us at library.web@ucdenver.edu for individualized support.