The Library CANNOT accept your UCDenver email address as a user ID. Find your Passport ID (alias) here: https://MyAccount.ucdenver.edu. You’ll need to know your 9-digit student ID number (which is NOT listed on your ID badge for security reasons), your last name, and your date of birth. This site gives you a great dashboard of resources, including your alias/username (Passport ID) and links to other campus websites, including Webmail, Canvas, and the Library. Or you can call the library at 303-724-2132 and ask us to look up your alias for you. Please be prepared to tell us the month and day of your date of birth for verification.
From what we understand, Orientation is telling you to use your UCDenver email address as the username for everything from the UCDAccess Portal to your Webmail. While your email address may get you into most campus resources, the library is an exception. We apologize for the misunderstanding. The good news is, your alias/Passport ID will get you into not only library resources, but Access Portal and Webmail too!